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Privacy Policy

Last updated: April 4, 2026

1. Information We Collect

When you create a BeeBridge account, we collect your name, email address, and profile information you choose to provide (such as country, experience level, and spoken languages). We also collect usage data including questions asked, answers given, and transaction history.

2. How We Use Your Information

We use your information to operate and improve BeeBridge, including: providing the community platform and translation services, processing credit purchases and subscription payments, matching you with relevant experts and content, sending service-related notifications, and maintaining the security of your account.

3. Payment Information

All payment processing is handled by Stripe. BeeBridge does not store your credit card numbers, CVV codes, or full payment details. We retain only Stripe customer IDs and transaction references necessary to manage your credit balance and subscription status. For more information on how Stripe handles your data, please refer to Stripe's Privacy Policy.

4. Translation and AI Processing

BeeBridge uses AI-powered translation to convert your questions, answers, and messages into other languages. Your content is processed by our translation service to generate translations that are stored alongside the original text. We do not sell or share your content with third parties for purposes unrelated to providing the translation service.

5. Data Sharing

We do not sell your personal information. We share data only with: Stripe (for payment processing), our hosting and infrastructure providers (to operate the Platform), and as required by law or to protect the rights and safety of BeeBridge and its users. Public questions and answers are visible to all users of the Platform.

6. Public Content

Questions and answers posted publicly on BeeBridge are visible to all users and may appear in search engine results. Your profile name and country are displayed alongside your public contributions. Private conversations and paid consultations are visible only to the participants.

7. Data Retention

We retain your account data for as long as your account is active. If you request account deletion, we will remove your personal information within 30 days, except where retention is required by law or for legitimate business purposes (such as financial transaction records). Anonymized usage data may be retained indefinitely for analytics purposes.

8. Cookies and Tracking

BeeBridge uses essential cookies to maintain your login session and preferences. We use basic analytics to understand how the Platform is used. We do not use third-party advertising trackers or sell data to advertisers.

9. Your Rights

You have the right to access, correct, or delete your personal information at any time through your account settings. You may also request a copy of your data or ask us to restrict processing. To exercise these rights, please contact us through our Contact page.

10. Security

We implement industry-standard security measures to protect your data, including encrypted connections (HTTPS), secure authentication, and regular security reviews. However, no system is completely secure, and we cannot guarantee absolute protection of your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through the Platform or by email. Your continued use of BeeBridge after changes are posted constitutes acceptance of the updated policy.

12. Contact

If you have questions about this Privacy Policy, please visit our Contact page.